Elderly Care Services

Important notice for all Trumer Members

PAYMENT

1. Payment via TRM
   To complete payments via TRM, you must first ensure that you have sufficient TRM balance in your TrumerX account. Should you have insufficient balance, kindly click here to top up your TRM via the TrumerX app.
   
   Members can also check their TRM balance via the TrumerX app or in the ‘Account’ section of the TrumerX website.
   
   Exclusive for TRM users: Trumer Members who complete payments via TRM will be rewarded a bonus of up to 15%TRM with every TRM top up done.


2. Payment via Online Banking
   Members are also allowed to complete payments via online banking on TrumerX. This includes payments via credit card, debit cards and FPX.
   
   By completing payment via online banking, members are entitled to receive a bonus of 5%TRM for every transaction carried out.


3. Payment via Direct Bank Transfer
   Kindly follow the steps listed below to complete payments via Direct Bank Transfer:
   1. Proceed to ‘Self-Collect’ option
   2. Select ‘After Payment is Made’
   3. Indicate your desired delivery address in the ‘Remarks Box’
   4. Complete payment via direct bank transfer using the following information
      1. Company Name: Trumer Shoppe Sdn Bhd (822426-M)
      2. Bank A/C Number: (Public Bank Bhd) PBB 3158181700
   5. Fax or email the proof of payment with the order number stated in your order.
   
   Do note that Members who complete payments via direct bank transfer will not be entitled to receive any bonus TRM.

ORDERS

1. Self-Collect
   This option is available for selected merchants only. Items are to be collected at designated areas determined by merchants.


2. Delivery
   Purchased items can also be directly delivered to members. Shipping charges may apply.

REWARDS